Overview
Using Voice Services
Help & Support
About Us
Recurring voice services are financed centrally for University-funded customers under a common-good funding model. This is because voice and data services are recognized as mission critical, and institutional assets and increasing mobile and connectionless services require a common network user experience. Installation and new horizontal wiring costs remain the responsibility of the customer in the form of labor and material charges.
Recurring voice services are financed centrally for University-funded customers.
Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for recurring monthly service and delivery charges.
Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for long distance charges.
Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for calling card charges.
OIT makes every effort to bill accurately for our services. We urge you to understand your bill and reconcile all charges from OIT as part of your department's monthly routine.
If billing errors are identified, please contact OIT immediately by e-mail or phone (612) 626-2000.
The maximum credit given is three months.