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Office of Information Technology (OIT) > UTools Software & Applications > Technical Support

Technical Support

OIT Resources

We provide free and fee-based support, diagnostics, and installation services for UTools licensed software.

Contact the campus technology helpline:

• Chat online with the IT Service Management tool.
• Call (612) 301-4357 (on campus, dial 1-HELP).
• Visit Tech Stop for face-to-face help.
• Email help@umn.edu. Please note: Email is not the preferred method of communication as replies can take up to four business days. For faster service please call or chat online.

See the Technology Help page for details.

More detailed technical support information for some software titles also is available on the individual pages for each software title (see the Licensed Software menu at left).

Other Resources

Local technology help and support also is available to faculty, staff, and sometimes students in certain colleges and departments on the Twin Cities campus and on the coordinate campuses. See Help & Support.