University of Minnesota
Office of Information Technology (OIT)
www.oit.umn.edu
oitweb@umn.edu

Office of Information Technology (OIT)


Students

Before or as you first arrive at the University as an incoming student, follow these steps to get started using campus computing and online resources.

Please note that to complete some items, you first must register for courses.

Student Audience Page Image

U of M Technology Resources Handout

Download the PDF >

Help Resources

  • Chat online with the IT Service Management tool.
  • Call (612) 301-4357 (on campus, dial 1-HELP).
  • Visit Tech Stop for face-to-face help.
  • Email help@umn.edu (replies can take up to four business days).


Getting Started Guide

    Before You Arrive on Campus

  1. Initiate your Internet ID.

    See the Student Internet Account Initiation page.

  2. Activate your accounts for campus resources.

    See the Internet Account Options pages.

    NetFiles: online file storage
    TXT-U: emergency messages via text message

  3. Purchase certified computer bundles.

    Excellent on-campus support
    Latest operating systems
    Pre-installed software
    Wireless ready

    See certified computers page.

  4. Get your computer ready for the University network.

    Follow the steps on the Securing a Personal Machine page.

  5. Download and install antivirus software.

    You can download and Symantec AntiVirus at no charge from the UTools website.

    After You Arrive on Campus

  1. Purchase discounted hardware and software.

    See the Technology Products page.

  2. Learn about your Internet account and passwords.

    See the Internet Accounts and Passwords website.

    Your Internet ID is your unique account name and provides access to all University network resources including myU portal, email, and more.

  3. Set up your University email account.

    Your University email account is the official means of communication at the U of M. Your University email address is:

    [your Internet ID]@umn.edu.

    Find Desktop/Mobile Device Client Configuration instructions and E-mail Setup Guides  on the Email site.

    Check your email from the Web with U of M Web Based E-mail.

  4. Manage your account.

    See the Internet Account Options pages.

    Set up your account, change or reset your password, manage your email options, and view blocked incoming emails, or activate NetFiles and Gmail accounts.