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Office of Information Technology (OIT)


Office of Information Technology (OIT) > PeopleSoft Updates > PeopleTools Upgrade October 2012 > Internet Explorer Cache Clearing

Internet Explorer Cache Clearing

It has been discovered that with the new tools set (PeopleTools 8.52.08) for PeopleSoft that Preserve Favorites configuration is causing menu navigation and page errors in PeopleSoft.

As with any PeopleSoft release, it is important to clear your cache to ensure that PeopleSoft works correctly on your computer. However, Internet Explorer (IE) users will have to make sure that their configuration is set correctly to avoid menu and page issues.

  1. From the Tools menu, select Internet Options.Internet Explorer Cache Clearing Tools menu
  2. On the Internet Options window, check "Delete browsing history on exit" and select Delete.Internet Explorer Internet Options window
  3. On the Delete Browsing History window, check "Temporary Internet files," "Cookies," and "History," make sure that "Preserve Favorites website data" is not checked, then select Delete.Internet Explorer Delete Browsing History window
  4. If page display problems persist after clearing the cache, press the F5 (refresh) key.