• Students: reset your University Internet ID password.
• Log on to our online learning options.
• Search our knowledge base.
• See guides and forums on our systems support sites.
• Attend user and interest group events.

You can use self and peer help resources, most for no fee, to answer questions such as:

• How do I reset my University Internet ID password?
• What are and how do I use software and systems such as Gopher Messaging, Microsoft Office 2007, and Moodle?
• How do I set a vacation message on my e-mail account?
• How do I set up my computer or mobile device to access and use University systems such as e-mail and the wireless network?
• In UMContent, how do I pull the title from the metadata of a contributor file into a page as its title?

Contact the campus technology helpline:

• Chat online via .
• Call (612) 301-4357 (on campus, dial 1-HELP).
• Visit Tech Stop for face-to-face help.
• E-mail help@umn.edu.

See the Technology Help page for details.

Our technology help staff can answer questions about accessing the Internet and central systems (including PeopleSoft and other University enterprise systems), e-mail, network connections, passwords, personal Web space, telephones, voicemail, and Web browsers. Most support is free to the University community. Example questions include:

• I forgot my University Internet ID and password. What should I do?
• How do I set up my e-mail program to get my University e-mail?
• How do I access my EFS PeopleSoft financial system work?

At Tech Stop, we also provide free and fee-based services such as software and hardware diagnostics and installation and other workstation support services.

For more information, see our Technology Help and Tech Stop sites.

More advanced help with using central University systems also is available from specialists who can answer questions submitted via e-mail or Web forms.

See the support staff e-mail addresses and links listed on our systems support sites.

• Log on to our online learning options.
• Learn with a community of others in our in-person classes, customize our classes for your group, or partner with us to develop new training.

Our training staff offers short, non-credit courses, some for no charge and some for a fee, on a variety of applications used by University students, staff, and faculty, including:

• Online learning options designed to provide quick access to information about software and systems such as Gopher Messaging, Microsoft Office 2007, or Moodle.
• In-person, instructor-led courses about topics such as NetFiles: Basics, Visio 2007: Creating Process Mapping Diagrams, and UMConnect 6: Tools for Delivering Training on the Web.

For more information, see our technology training site.

• Some units provide computer facilities for individuals in their units; see the Departmental Computer Labs page.
• Academic Health Center: see Information Systems.
• College of Design: see IT Department.
• College of Food, Agricultural and Natural Resource Sciences: see Office of Information Technology.
• College of Liberal Arts: see Office of Information Technology.
• Carlson School of Management: see IT Services.
• Institute of Technology: see Computers and Technology.
• Law School: see Technology: Inside the U of M Law School. (Authentication required)

Local technology help and support also is available to faculty, staff, and sometimes students in certain colleges and departments on the Twin Cities campus.

See the links at left or check with your unit administrative staff to see what local support options are available.

• Crookston: see Computer Help Desk.
• Duluth: see Information Technology Systems & Services Help Desk.
• Morris: see Computing Services.
• Rochester: see Computer Information/E-Mail & Internet Access.

Technology help and support also is available on the coordinate campuses.

See the links at left or check with your campus administrative staff to see what local support options are available.