• See our educational technologies, spotlight issues, and exemplary projects pages.
• Log on to our online learning options.
• See guides and forums on our systems support sites.
• Attend user and interest group events.

You can use self and peer help resources, most for no fee, to answer questions such as:

• What technologies can I use to enhance my students' learning?
• How are my colleagues using technology to enhance learning, such as developing databases and data mashups or introducing technology into the large enrollment course?
• How do I access and start creating course content and activities with systems such as iTunes U, SafeAssign, and WebVista 4?
• What steps do I need to follow to enable students to access my WebVista course site?
• What educational technology issues are my colleagues discussing and how can I participate?

• Sign up for a consultation or program, or reserve time and equipment for production work in our facilities.
• Call (612) 625-8030.
• E-mail our educational technology consultants.

Get help planning, designing and evaluating your courses and curricula that make use of educational technologies from our consultants. They are available for short- and long-term projects like:

• troubleshooting
• developing software skills
• teaching with technology
• course design and redesign
• grant writing

We also offer interdisciplinary, scholarly programs designed to facilitate technical skill building and pedagogical understanding.

For more information, see our Faculty Development Programs and Consultation Services page.

Contact the campus technology helpline:

• Chat online via .
• Call (612) 301-4357 (on campus, dial 1-HELP).
• Visit Tech Stop for face-to-face help.
• E-mail help@umn.edu.

See the Technology Help page for details.

Our help staff can answer questions about accessing educational technologies such as Moodle and WebVista.

For more information, see our Technology Help and Tech Stop sites.

More advanced help with using many University educational technology systems also is available from specialists who can answer questions submitted via e-mail or Web forms, such as:

• How do I get my recorded video lectures stored on DVDs ready for use in iTunes U?
• Why is a link to my Moodle course site is not showing up on the myU portal?
• I'm a TA and one of my students keeps being blocked from our WebVista course site, even though I have gone into the gradebook and granted her access several times. Can you help?

See the support staff e-mail addresses and links on our systems support sites.

• Log on to our online learning options.
• Learn with a community of others in our in-person classes, customize our classes for your group, or partner with us to develop new training.

Our training staff offers short, non-credit courses, some for no charge and some for a fee, on a variety of applications used by University students, staff, and faculty, including:

• Online learning options designed to provide quick access to information about systems such as iTunes U, SafeAssign, and WebVista 4.
• In-person, instructor-led courses about topics such as Moodle 1.8: Collaboration, Podcasting Orientation, UMConnect 6: Tools for Delivering Training on the Web, and WebVista 4: Gradebook.

For more information, see our technology training site.

• Local help with WebVista course sites: see Collegiate Support Staff.
• Academic Health Center: see Office of Education and Information Systems.
• College of Continuing Education: see Learning Technologies Unit.
• College of Design: see IT Department.
• College of Food, Agricultural and Natural Resource Sciences: see Office of Information Technology.
• College of Liberal Arts: see Instructional Technology Fellowship Program and Office of Information Technology.
• Carlson School of Management: see Instructional Technology and IT Services.
• Institute of Technology: see Computers and Technology and Intranet: Resources.

Local educational technology help and support also is available to faculty, staff, and students in certain colleges and departments on the Twin Cities campus.

See the links at left or check with your unit administrative staff to see what local support options are available.

• Crookston: see Center for Teaching, Learning, and Technology.
• Duluth: see Technology Resources for Faculty & Staff.
• Morris: see Instructional Technology Services & Support.
• Rochester: see Computer Information/E-Mail & Internet Access.

Educational technology help and support also is available on the coordinate campuses.

See the links at left or check with your campus administrative staff to see what local support options are available.