- Campuses :
- Twin Cities
- Crookston
- Duluth
- Morris
- Rochester
- Other Locations
Need information about central campus information technology services? Find services and links to self-help, consultation, and learning resources alphabetically below, or see Services by Category. If you need immediate help, contact Technology Help staff.
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The Academic Technology Spaces area integrates a wide range of services into numerous technology-enhanced learning environments supporting current instructional needs. |
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We foster inter- and intra-institutional partnerships with colleges, campuses, central units, and other institutions in support of academic technology innovation and invite partners across the University of Minnesota system to work with us on major initiatives that aim for strategic and innovative uses of academic technologies. |
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The Academic Technology Tools service provides a technology platform to support teaching, learning, and research. Features of the service include course management and evaluation systems as well as survey tools. |
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The Address Verification tool takes your address data and filters it through the CLEAN_Address server. This results in USPS compliant addresses and more trustworthy departmental mailings. |
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Analytics and Reporting Services provides data, tools, information, and consultation to support decision making by staff and faculty at all levels of the University of Minnesota. Current offerings by this service include the enterprise data warehouse, enterprise web-based reporting via UM Analytics & UM Reports, report archiving via Electronic Document Management Systems (EDMS), document management via ImageNow, website traffic analysis via Google Analytics and UMWebstats, and workflow processing via WorkflowGen and Business Process Execution Language (BPEL). |
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Application used to pay University of Minnesota invoices online via credit card. |
U of M Payments site |
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The Events Calendar provides users with a single point to look up events at the University of Minnesota by location, sponsor, audience, or date. Units can post events, pull event feeds into their own websites, and tag events. Tagged events are forwarded to University Relations, which selects events to spotlight. |
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Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools, including Google Calendar. |
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We manage numerous computer facilities and learning environments on the Twin Cities campus. Students from all colleges may drop in to use the facilities during open hours, and instructors from all colleges may reserve them to teach classes during available times. |
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Change management is the structured approach that OIT uses to manage changes to the IT environment via formal request and approval mechanisms. |
Change Management support site |
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Class capture, also known as lecture capture, is the ability to record either the audio and/or video of a class session and deliver that recording in a digital format either by the Web or a mobile device like an iPod. We are partnering with the Office of Classroom Management to research and test class capture options. |
Class Capture site |
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Collaboration and Web Content Services include applications that provide a unified solution to help end users create and share information and documents across various functional and organizational boundaries. |
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Students, faculty, and staff can use computer stations called Communications Kiosks that are located in common areas on campus for quick e-mail and Web access between classes and appointments. |
Communication Kiosk support site |
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University students, staff, and faculty with disabilities can get help accessing computers and information with adaptive technology through this program sponsored by OIT and Disability Services (DS). |
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We prepare computers and devices for use, ensure device security compliance, and manage delivery of data and applications to devices around campus. For units that do not use these services, we also deliver, manage, and support computer management technology tools. |
Computer Management site |
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Computer Management & Support Services ensure devices, applications, and data get delivered intelligently, meet security requirements, and work appropriately. |
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University departments (including coordinate campuses and extension offices) can contact a third party vendor, Asset Recovery Corp., to schedule a pickup of their used computer equipment so it can be recycled. |
Computer Recycling support site |
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The REPA (Report of External Professional Activities) is a set of web-based workflow and reporting tools for the annual collection of conflict of interest forms by University faculty and Professional and Administrative (P&A) staff. The Financial Disclosure by University Officers (FDUO) is a similar set of web-based workflow and reporting tools covering additional individual reporting requirements of this group. There are approximately 12,000 annual filings. These disclosures are required by University regent’s policy, Federal, and other sponsored project rules and guidelines, and can be filed through policies managed by the Office of Institutional Compliance in the President’s Office (REPA, FDUO) and the Provost’s Office (ROC). All work on this service is performed in conjunction with the Office of the Vice President for Research (OVPR)-IT. |
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We are available to help faculty and staff, without charge, plan, and evaluate the effective application of academic technologies in support of University teaching, research, and engagement. |
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Moodle is a course management system (CMS) equipped with a variety of built-in communication, collaboration, assessment, and evaluation tools used for online or web-enhanced course delivery, group forums, internal training, sharing of resources, and more. |
Course Management System (Moodle) support site |
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he Office of Information Technology (OIT) Constituent Relationship Management (CRM) Service is responsible for delivering and supporting a constituent relationship management capability for the University of Minnesota. The purpose of the CRM service is to coordinate the rollout of salesforce.com in a manner that will ensure appropriate data governance, operational effectiveness, demand management, and support. The model will enable units to stand up their own implementation while using a single University of Minnesota instance of salesforce.com. |
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The University of Minnesota Data Centers are secure co-location facilities with uninterrupted power supplies (battery and generator), redundant cooling, and network connectivity. These common good facilities are managed by the Office of Information Technology (OIT), collegiate, and administrative unit-critical hardware. |
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Data Network Services consists of applications used and functions performed to provide local, remote, or internet connectivity for the broader University of Minnesota community. Support for Data Network services is provided by University resources and partnerships with other institutions and organizations. |
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OIT Data Protection Services is a service behind, or within, a service. It is requested and implemented via the internal OIT request processes associated with our Hosting and Computer Management services and takes place in one of two forms: replication and backup. |
Data Protection site |
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This service is currently in the pilot phase. We are meeting with end user groups to determine the interest level and possible pilot candidates. |
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If your physical departmental server cannot be hosted by our virtual hosting service, we provide common good physical server hosting. |
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We provide service and support for collegiate instructional facilities/computer labs. Commitments are made to customers and end-users involving service, standardization of technology and processes, security, etc. |
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We provide faculty and staff with services that deliver computers, devices, and peripherals, and fix these items when they are broken |
Desktop Support site |
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A directory service is a software application—or a set of applications—that stores and organizes information about a computer network's users and network resources, and enables network administrators to manage users' access tot hose resources. Several methods are available for individuals and applications to access data stored in the University's Central Authentication Hub (CAH), the x.500 directory. |
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Disaster Recovery staff create, test, and maintain disaster recovery plans for OIT applications. We also assist other collegiate units in creating and maintaining their own disaster recovery plans and strategies in order to ensure that University operations can be recovered after an outage. |
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Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools, including Google Docs. |
Google Apps support site |
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The NetFiles service is a secure online file storage and collaboration solution available to all faculty, staff, students, and business units at the University that is accessible using a Web browser or, for faculty and staff only, a desktop client. |
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Comprehensive imaging and document management is provided by the ImageNow application, which captures documents, links them to other information, and makes them available for routing and retrieval. |
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Educational Technology Services engages the University community to improve education and educational technology research through the thoughtful application of academic technologies by means of consultation, programs, research and evaluation, as well as strategic partnerships. Programs and consultations are designed to enrich technology enhanced practice; content ranges over technology, pedagogy, assessment and evaluation, project management, leadership, and much more. Additionally, research and evaluation services explores the nature and effects of educational technology used at the University to promote evidence-based practice. |
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Electronic Grants Management is comprised of three main web-based systems for preparing sponsored project proposals (EGMS Proposal Prep) by researchers, workflow for review and approval of all sponsored project proposals EGMS Proposal Routing Form (PRF), and management of proposal and award data (Grants, Projects and Contracts module of the Enterprise Financial System). The policies and processes of these systems are managed by Office of the Vice President for Research’s Sponsored Projects Administration (SPA). All work on this service is performed in conjunction with OVPR-IT, as well as OIT’s Financial Services |
EGMS support site |
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Google Groups is all about helping users connect with people, access information, and communicate effectively over email and on the web. With members of your team all in the same group, Google Groups makes it easy for sharing things like Google Calendars and Docs with one another. |
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Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools, including e-mail. |
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The University of Minnesota provides e-mail accounts to all eligible faculty, staff, and students. Additional services are also available for managing e-mail. Personal Web space also is included with these accounts; see Web Space for Individuals. |
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University faculty, staff, and students can use LISTSERV software to set up a mailing list and send messages to a single e-mail address, which in turn will reroute it to a list of e-mail addresses. Users may subscribe and unsubscribe to the list and control whether and how they receive mailings. |
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Lyris ListManager is the U's mass e-mail distribution system used for both internal and external mass e-mailings. Mass e-mail is any message that is sent to a group of people for the purpose of communicating official University business. It must be sent as a multipart (HTML and text) or text only message. |
Enterprise Mass E-mail support site |
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Web application for employees to look up information regarding expense report payments. |
Employee Payment application |
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Employees can access human resources systems information such as pay statements on this site. |
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Enterprise systems printers are centrally defined to an application for printing reports and ad-hoc queries. We centrally define printers for JDEdwards, PeopleSoft HR/SA, and PeopleSoft Financials. Other applications such as EDMS, EGMS, and ITG use the default printer defined to the workstation, and printing is accomplished using the print button on the browser interface. |
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We provide enterprise systems production services scheduling information for centrally scheduled production batch jobs. Currently the information found mostly pertains to PeopleSoft. In the future, it would include all platforms and other systems as they are implemented. |
Production Scheduling pages |
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The Office of Information Technology's (OIT) block based storage is designed for use by servers as a blank space to store data. |
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The enterprise data warehouse is a centralized repository for enterprise and local unit data, used by staff and faculty at all levels to support operational and management decision making, local transactional systems/applications, and local reporting needs. |
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The business requirements for Finance Administrative Services are managed by the Controller’s Office on behalf of all University users with any University financials responsibilities, which manages the Gateway to University's Financial Processes website. |
Gateway to University's Financial Processes support site |
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As part of the Storage and Data Protection Services which support the underlying centralized storage for most enterprise systems, this service offering provides storage in file level format. |
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The Enterprise Service Bus (ESB) provides near real-time access to production data for University of Minnesota departments and applications. |
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We manage the systems that support student administrative needs. |
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Enterprise web based reporting is a central reporting environment for delivering enterprise and local unit data through easy-to-access and easy-to-use interfaces within UM Analytics and UM Reports to staff and faculty at all levels. UM Analytics is also offered as a shared platform to allow for decentralized development of data marts, dashboards, and reports. |
UM Analytics application |
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Enterprise web based reporting is a central reporting environment for delivering enterprise and local unit data through easy-to-access and easy-to-use interfaces within UM Analytics and UM Reports to staff and faculty at all levels. |
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All current University students, faculty, staff, and alumni may use the secure ePortfolio site to enter, view, and organize personal, professional, and educational records and to share selected materials in private or public Portfolios (presentations). Individuals outside of the U of M community may view public Portfolios and others to which they have been granted access by U of M users. |
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University faculty and staff interested in improving student learning can deepen their skills in and understanding of integrating technology into teaching practices by participating in our faculty development programs. |
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Finance Administrative Services provides enterprise tools for University of Minnesota finance management. Included in this service are enterprise resources planning (ERP) tools, as well as the related custom and vendor applications which support financial management. This service area provides the care to keep these tools available and functional, and provides services that tailor these services to changing University needs |
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Application used to log worker's compensation incidents and send reports to the risk management vendor. |
First Report of Injury application |
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Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools including e-mail, calendar, document sharing, instant messaging, and Web site publishing tools. |
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The Hosting services provides professionally-managed servers (virtual and physical) and database environments for University academic and administrative units. The servers and databases are maintained and managed by Office of Information Technology (OIT) database and systems administrators. This includes maintaining and managing the infrastructure, operating system, storage, backups, security, and patching. |
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Human Resources Administration Services provides enterprise tools for University human resources management. Included in this service are enterprise resources planning (ERP) tools, as well as the related custom and vendor applications which support human resources management. Services that employees use to manage various aspects of their employment, such as benefits and deductions, are among these related custom and vendor applications, as are special function applications such as CleanAddress. This service area provides the care to keep these tools accessible and functional, as well as providing services that tailor these services to changing University needs. |
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This service includes tools for University human resources management. |
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The Identity Management service provides central authentication and directory services to the University of Minnesota community. |
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Faculty, staff, students, and the public can get telephone, e-mail, and Web information from Information Services staff, including telephone numbers, addresses, Web site and e-mail information, directions, parking suggestions, and special event contact information. |
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Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools, including Google Chat. |
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UMChat was retired on August 23, 2012. |
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An Internet ID and password is assigned to University affiliates to serve as a key to many online campus tools and services. When you log in (sign in), your Internet ID identifies you, and your password authenticates you as the owner of that ID. |
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Authentication allows members of the University community to sign in to various applications and systems. Multiple types are supported. |
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The world is running out of IPv4 addresses, so IPv6, the next generation network addressing protocol, has been developed. IPv6 subnets are available to the community and we will begin distributing IPv6, along with IPv4 for any new subnet request on December 30, 2011. |
IPv6 support site |
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IT Governance Center (ITG Center) is the University's name for the HP Project and Portfolio Management tool used across the Office of Information Technology (OIT) to deliver a set of common business methodologies for work and resource management. |
IT Governance Center site |
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IT administration represents those function performed or costs incurred by the Office of Information Technology (OIT) staff that cannot be specifically related to any other customer-facing service in the service catalog, or cannot be directly charged to a specific customer. |
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We use common methods, processes, and tools to manage services, including the ServiceNow application. |
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The University has partnered with Apple to privately share audio and video content with the University community using Apple's iTunes software, as well as to share content with the public via a dedicated presence on iTunes U in the Apple Store. |
U of M iTunes U support site |
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U of M instructors can store content and selectively share learning objects, locate and use content generated from other institutions, and manage peer evaluation of learning content quality. |
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These offerings support the underlying computer hardware, network, and database needs of systems managed by the University Library for the University community and for the Library’s operations management. These systems are all vendor-provided and are managed for the University librarian in the Provost’s Office. All work on this service is performed in conjunction with Library IT. Details of the individual underlying applications and technologies related to these service |
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Load balancing will be replaced with a different technology; currently it is in the purchasing phase. |
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The University has implemented a two-factor authentication system on its enterprise applications (e.g., CS PeopleSoft, EFS PeopleSoft, EDMS and the Data Warehouse) and for the underlying servers and databases. Staff members who need access are issued a hardware token called a M Key. It provides a one-time password users combine with a 4-digit PIN. |
M Key pages |
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We offer a centrally managed printing solution, sometimes called Pharos Uniprint, which provides a fast and easy way to standardize the way students print across campus, decreasing print waste and further promoting student accountability with a pay-as-you-print system. |
Managed Printing site |
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Demand and support for online video services is growing rapidly at the University of Minnesota, MNSCU colleges and universities, and the Learning Network of Minnesota (LNM). A consolidated, statewide higher education online media management infrastructure has been proposed to provide a more effective and cost efficient solution than can be provided by an individual school or system. |
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Messaging and Calendaring Services provides email, instant messaging, and calendaring tools for end users at the University of Minnesota. |
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Customers of our Virtual Server Hosting and Physical Server Hosting services can use our Monitoring service to collect data corresponding to target status or conditions for applications managed on OIT systems. |
Monitoring support site |
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We provide network services to thousands of customers and locations on campus through the Gopher GigaNet. These services connect units, faculty, staff, and students in public facilities and residence halls to the Internet and to local network resources. |
Network support site |
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This service offering comprises several web-based systems used to manage the University’s compliance with occupational health rules and regulations for research (Research Occupational Health Program (ROHP), Bio-Safety Level 3 (BSL3), and certain educational programs (AHC-UTrac for student immunizations and training, Blood-borne Pathogens (BBP) training tracking). All programs are managed by the Occupational Health and Safety office in the University’s Office of Human Resources. These systems help with the University’s accreditation for research and education. |
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Student Rating of Teaching (SRT) form was unanimously approved by the Faculty Senate in December 2007. Faculty have the option of either: administering the form in-class, or using a web-based process for end-of-semester student evaluations of teaching in their classes. |
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Turnitin is a plagiarism prevention and grading software suite available to University of Minnesota instructors who have a Moodle 2 site. The Turnitin Assignment tool allows students to submit papers themselves and instructors to submit papers without student involvement. |
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We provide both free and for fee services to help University students, staff, faculty, and alumni with device and application problems on personally owned equipment. |
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We facilitate the University's ability to manage its entire collection of enterprise systems projects as one or more interrelated portfolios and serve as a single source of information on project activity across the enterprise. We support IT governance bodies by helping to monitor and review the unified portfolio of all enterprise projects under the purview of this governance structure. |
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The Public Jobs/Private Data system is a web-based tool for automatically enrolling new University staff and selected populations in the eight training courses offered under the PJ/PD curriculum, and tracking completion. This program is managed by the University Privacy Officer in the Vice President for Health Science’s office. |
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We design and manage information access and systems security for the University's Enterprise Applications, including PeopleSoft (Human Resource, Student Administration, Financial), Imaging, Data Warehouse, and Reporting systems. We also administer the M Key two-factor authentication system, provide security access and support, and work with the Data Custodians and the Office of Internal Audit on compliance issues and common procedures. |
Data Security site |
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Report archiving and delivery is provided through the Enterprise Document Management System (EDMS). EDMS allows for the archiving and delivery of pre-defined enterprise system reports to users' desktops for viewing and printing. |
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Research Administration Services provides IT management for the life-cycle of systems used to manage the Research enterprise at the University. Services are provided for the VP for Research, Occupational Health and Safety, the Office of Institutional Compliance, and others, to minimize the administrative burden on researchers and support staff, while helping the University meet its complex regulatory, compliance, and reporting obligations. Additionally the service leverages OIT's infrastructure to support the University Library in offering robust, high availability services to the entire University community. |
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Faculty members can partner with our research team as we explore the nature and effects of educational technology used in departments and colleges and evaluate technology initiatives and their impact on teaching and learning. |
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This service offering comprises web-based systems used to manage compliance for the University’s research portfolio in five main areas: human subjects’ protection, animal subjects’ protection, biosafety, controlled substances, un-funded research agreements, as well as oversight and reporting of all of the above. These systems help with the University’s accreditation to perform research. The policies and procedures these systems support are managed by several offices in the Office of the Vice President for Research. All work on this service is performed in conjunction |
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This service offering supports the infrastructure and system interfaces for a web-based workflow and approval system for retrospectively reporting on allocation of effort by faculty and staff on sponsored projects. This is referenced against the planned effort outlined in grant proposals. The policies and procedures for the underlying vendor-supported application are managed by Sponsored Projects Administration in the Office of the Vice President for Research. All work on this service is performed in conjunction with OVPR-IT. |
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This service offering supports a project jointly sponsored by the University Libraries (UL), OVPR, and several colleges, providing the data feeds and system interfaces used to populate a software-as-a-service (SaaS)-solution to create researcher expertise profiles. These profiles are then used to promote faculty and researcher expertise in their disciplines through a publicly-searchable website, illuminate networks of interest and activity among faculty and researchers on and off campus, and generate targeted funding opportunities to University faculty and researchers. All work on this |
Experts@Minnesota site |
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Computer owners on University of Minnesota campuses are responsible for maintaining the security of their computers. We provide resources for University faculty, staff, and students such as antivirus software available at no charge, tools to clean up spyware, and instructions on how to secure your personal computer before you get infected. |
Safe Computing support site |
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The University's Google Search Appliance is a cluster of computers that enable any user of the Internet to quickly find specific information on University Web pages. It is based on the same search technology as the google.com Web search. Top-level collegiate and non-academic units may create customized search interfaces to enable searching only within their organizations' Web sites. |
Web Search support site |
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We safeguard University information and assets from unauthorized disclosure, use, modification, or loss by developing proactive technical and non-technical measures to help identify and prevent security risks and provide effective response in cases where those measures fail. |
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Self-Help Resources are aggregated, created, and shared online to address just-in-time learning and support needs. The resources help students, faculty, and staff apply technologies to their work and studies with less need for formal training or support. |
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Self-Managed Virtual Server Hosting provides infrastructure-as-a-service (IAAS) to University departments and business units. Self-managed virtual servers are created by provisioning managers within the University departments. University departments manage the network security, operating system, applications, backups, security, etc., and provide tier I- and II-level support to the end users. OIT system administrators manage the virtual environment and the underlying physical infrastructure. |
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Service Gateway is a tool departments may use to request services from Networking and Telecommunications Services (NTS), including requesting changes to voice and data network jacks and to subnet management through Infoblox, and viewing and managing network resources. |
Service Gateway support pages |
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This service enables customers to legally use software concurrently, meaning that software can be loaded onto multiple machines with its usage restricted by a (server-based) license manager to only the number of copies legally owned. It can also be used to prevent software piracy and track usage. The technology currently used is KeyServer from Sassafras Software. |
<a href="ssNODELINK/63129">Software License Management (KeyServer)</a> |
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We license a variety of software in bulk quantities to leverage academic and volume discounts and make them available at no additional cost or discounted prices to collegiate units, departments, faculty, staff, and students. Software can be purchased via online order forms. |
UTools site |
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It is the mission of Storage & Data Protection Services to provide high quality, cost-effective, and easily consumable storage services to its consumers. We support the underlying centralized storage for most enterprise systems, and provide consistent and reliable storage management to the University of Minnesota. The storage service is offered in both block and file level formats. Backup services are internally consumed through other service offerings, such as Virtual Server Hosting and Computer Management. |
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Student Administration Services manages the systems that support student administrative needs throughout the student life cycle. Student administrative functions include registration, tuition and billing, financial aid, and degree awarding. |
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Students can access registration, finance, and student records tools on the One Stop site. |
One Stop site |
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Qualtrics is the enterprise online survey tool of the University of Minnesota. It enables faculty, staff, and active students to conduct online surveys for research, assessment, and administrative purposes. |
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UMSurvey, an academic online survey tool, will be decommissioned August 2, 2013. Qualtrics is available to the University of Minnesota. See Surveys (Qualtrics). |
UMSurvey support site |
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The system status page is used to communicate the current status of various services and applications supported by OIT and other departments. The system status page is also used to announce scheduled maintenance for services and to communicate postmortem analyses of outages. |
Systems Status site |
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Tech Stop is a student-focused technology center where students, faculty, and staff can get walk-in assistance with and support for University technology services including e-mail client configuration; Internet password changes; Symantec AntiVirus installation or assistance; consultations on virus removal; ResNet connection problem troubleshooting; updating drivers; help with common good software such as e-mail, UMCal, WebVista, and Moodle; and much more. |
Tech Stop site |
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Faculty, staff, students, and members of the alumni association can get answers to questions about e-mail, Internet access, network connections, passwords, personal Web space, supported software and systems (including PeopleSoft and other University enterprise systems), telephones, voicemail, and Web browsers from our help staff. Most support is free to the University community. At Tech Stop, we also provide free and fee-based software and hardware diagnostics, configuration, and installation services. |
Technology Help support site |
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OIT offers discounts on a variety of technology products including software, computers, printers, cellphones, and more. Some software titles are offered at no charge while others are available at greatly reduced prices. |
Technology Products site |
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We design, develop, and deliver training and performance support resources for the University community in a variety of ways to meet the needs of individuals, small groups, and collegiate or departmental strategic initiatives. We also provide train-the-trainer sessions and a variety of materials to help others with their own training efforts on campus. |
Technology Training site |
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The Office of Information Technology (OIT) offers its Tenant Server Hosting service for collegiate and administrative units to house their physical servers in a secure data center. |
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Training and Usability Services provides a range of services aimed at optimizing the technology experience of students, faculty, and staff in the University environment. |
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UMart is a Web portal that sells technology products and services from technology vendors to the University students, staff, faculty, and departments at discounted prices. It is also a place where University departments and colleges can sell goods and services to the general public. |
UMart site |
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Security and Assurance Services provides common security practices and central security services to the University of Minnesota community. Security and Assurance Services include information security policy and practices development, security incident response and forensics for any security incidents across the University, vulnerability management solutions to help system owners identify missing patches and other vulnerabilities, intrusion detection and security monitoring for the broad University environment, disaster recovery program management, and firewall management for Payment Card Industry and Data Security Standard (PCI DSS) environments. |
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We work with University teams to objectively evaluate user interface issues during vendor selection or development of an application for the University community. We also partner with faculty and researchers to provide equipment and training for conducting their own usability studies or to schedule class visits to share information about their professional discipline with students. |
Usability Services site |
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User Support Services provides end user technology support via telephone, online, or at walk-in locations across campus. We are the front door that connects users to the Office of Information Technology's (OIT) full spectrum of help and support resources |
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An array of audio and video services are available including video event and web conferencing support, video production, storage, and delivery services. |
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Video conferencing connectivity is available to and from all five University campuses and to the statewide Learning Network of Minnesota. We also provide ISDN service to connect credit course and noncredit events to distant sites beyond the University system or state network. |
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Video Event Onsite Support services includes on-site technical support for live webcasts of classes, meetings, and events. Our event staff will set up audio, video, and computer equipment to disseminate the event on a fee basis. |
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Video production services are now available through University Relations (UR) Creative Services. |
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The Office of Information Technology provides a campus-wide Virtual Private Network (VPN) that enables University students, faculty, and staff to securely access services that reside within the University’s network, and the network itself, from remote or unsecure locations. OIT also offers Departmental Remote Access VPNs and Lan-to-Lan (Site-to-Site) VPNs. |
Virtual Private Network (VPN) support pages |
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We provide virtual servers to University departments and business units. The virtual servers are maintained and managed by our systems administrators. University departments and business units retain responsibility for application administration and customer support for their users. |
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Voice Network Services provides University of Minnesota end users with telephone service over both a traditional private branch exchange (PBX) as well as voice over internet protocol (VOIP) on the network. In addition to the telephone services, we offer a variety of companion services such as voicemail messaging, auto attendants, call centers, and more |
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We provide voice services for the University of Minnesota Twin Cities and Rochester campuses and remote sites throughout the state. The services include campus landlines, VoIP, voicemail, voice conferencing, and call centers. |
Voice Services support site |
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Departments, faculty, staff, and eligible graduate students can hire us to provide on-site technical assistance for Web conferences and webcasts. |
UMConnect support site |
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We provide common good central Web hosting to University units. This hosting is done on Unix-like systems and does not include database back-ends. Web content is maintained by staff in local units. |
Web Hosting site |
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Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools, including Google Blogger. |
Google Apps support site |
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myU is a Web portal accessible through the Internet. Students, faculty, staff, and friends of the University use it to access University information and applications personalized for them based on their role at the University. It includes communication and collaboration tools and areas users can customize themselves. |
myU site |
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A wiki is a Web site that enables users to directly and collaboratively create and edit content quickly and easily using a Web browser. UMWiki is a service offered to faculty, staff, and students that makes it easy to create Web pages, embed images, documents, and Web links. Built-in revision tracking shows when changes were made, and by whom. |
UMWiki site |
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UThink blogs, hosted by the University Libraries, are available to the faculty, staff, and students of the University of Minnesota, and are intended to support teaching and learning, scholarly communication, and individual expression for the U of M community. |
UThink site |
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UMConnect enables University faculty, staff, and eligible graduate students to create on-demand Web presentations and to communicate and collaborate through Web conferences and webcasts. Students can use UMConnect to view content and participate in Web conferences and webcasts. We also provide onsite technical support for webcasts for a fee. |
UMConnect support site |
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Collecting, analyzing and reporting on website traffic data is available through the Google Analytics application. |
Google Apps support site |
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Collecting, analyzing and reporting on website traffic data is available through the Google Analytics application as well as the soon to be discontinued UMWebStats application. |
UMWebStats support site |
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Through a partnership with Google, University of Minnesota students, faculty, and staff can access a suite of Google-powered communication and collaboration tools, including Google Sites. |
Google Apps support site |
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The University oprovides personal Web site space for all faculty, staff, and students as part of their e-mail accounts. Officially registered student organizations also may create their own Web sites. Web space for departments also is available; see Web Hosting for Departments. In addition, a variety of Web technologies are available to instructors to use in support of teaching and learning; see Academic Technology Tools. |
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UMContent is an enterprise Web-content-management system available for use by all units. It enables technical staff to design and develop sophisticated Web sites and non-technical staff to create and manage the content. |
UMContent support site |
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We manage the central wireless network that provides campus affiliates and guests with wireless Internet access as they roam the Twin Cities campus. |
Wireless support site |
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WorkflowGen and BPEL provide automated workflow capabilities to support the business process needs of units throughout the enterprise. End users of this service offering include both central administrative units, such as Academic Support Resources, Human Resources and the Controller’s Office, and non-central units such as colleges, departments and other local business units. |
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WorkflowGen and BPEL provide automated workflow capabilities to support the business process needs of units throughout the enterprise. End users of this service offering include both central administrative units, such as Academic Support Resources, Human Resources and the Controller’s Office, and non-central units such as colleges, departments and other local business units. |
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Use YouTube to share videos with the public. |
YouTube support site |
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